{"id":34058,"date":"2022-10-18T15:05:44","date_gmt":"2022-10-18T15:05:44","guid":{"rendered":"https:\/\/americanorchestras.org\/?p=34058"},"modified":"2022-10-21T17:08:51","modified_gmt":"2022-10-21T17:08:51","slug":"post-pandemic-engagement-how-to-reach-out-to-nextgen-in-the-digital-age","status":"publish","type":"post","link":"https:\/\/americanorchestras.org\/post-pandemic-engagement-how-to-reach-out-to-nextgen-in-the-digital-age\/","title":{"rendered":"Post-Pandemic Engagement: How to Reach Out to NextGen in the Digital Age"},"content":{"rendered":"\n<p><em>Originally recorded October 18, 2022<\/em><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-coral-background-color has-background\" href=\"https:\/\/americanorchestras-fontevacustomer.force.com\/eventapi__router?event=a2c5a000002SEbM\" target=\"_blank\" rel=\"noreferrer noopener\">Register to watch the recording<\/a><\/div>\n<\/div>\n\n\n\n<p><em>The content of this webinar was developed by and sponsored by easy-connect.<\/em><\/p>\n\n\n\n<p>Cultural institutions around the world are working hard to bring audiences back into venues, but a recent WolfBrown study shows that 25% of the audience (our most loyal and generous patrons) will not return. In response, how can orchestras increase engagement with new and younger audiences?<\/p>\n\n\n\n<p>In this 60-minute sponsored webinar, the U.S. and Europe come together to share data and experiences about audience behavior from recent years. First, we dive into audience trends in the U.S. from the 2021-22 season and look at changes from the reopening season. Then, we share how Europe\u2019s top performing arts institutions have managed to increase engagement with old and new audiences alike, using a case study of the ClassicCard platform\/app from Berlin for under-30 patrons. Lastly, we demonstrate how data-driven content presentation, digital communication, and community features are lowering barriers for entry to arts and culture.<\/p>\n\n\n\n<p>While the significant decline in audience numbers is most visibly linked to the post-pandemic environment, we also investigate how the issue has deeper roots in conventional performing arts experience and marketing. Patron schemes should be just as much about value for time as value for money. You\u2019ll come away with ideas on how innovative digital solutions can grow and engage your audience.<\/p>\n\n\n\n<p><strong>Speakers:<\/strong> Jamie Alexander, Director, JCA Arts Marketing; Sophie Garzon-Lapierre, Head of Business Development &amp; Marketing, easy-connect \/ Ticket Gretchen GmbH; Kerstin Glasow, Director of Marketing &amp; Sales, Berlin Philharmonic; John Kieser, Director of Partnerships for IDAGIO GmbH and Executive Producer of Media for the New World Symphony; and David Taylor, arts entrepreneur, consultant, coach, and author<\/p>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-340580\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Who Should Watch?<\/h2><div id=\"ac-340580\" class=\"c-accordion__content\">\n<p>Marketing and public relations staff, customer experience staff, customer service and front of house staff, digital staff, executive directors, general managers and operations staff, conductors, and&nbsp;anyone interested in learning how to engage new audiences.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-340581\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Cost<\/h2><div id=\"ac-340581\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\"><li>$20 for members<\/li><li>$35 for non-members<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-coral-background-color has-background\" href=\"https:\/\/americanorchestras-fontevacustomer.force.com\/eventapi__router?event=a2c5a000002SEbM\" target=\"_blank\" rel=\"noreferrer noopener\">Register<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-340582\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">About the Speakers<\/h2><div id=\"ac-340582\" class=\"c-accordion__content\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/jcafinalsjamiealexander-004-Copy.jpg\" alt=\"\" class=\"wp-image-33946\" width=\"209\" height=\"314\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/jcafinalsjamiealexander-004-Copy.jpg 418w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/jcafinalsjamiealexander-004-Copy-200x300.jpg 200w\" sizes=\"auto, (max-width: 209px) 100vw, 209px\" \/><figcaption><em>Photo courtesy of the speaker<\/em><\/figcaption><\/figure>\n\n\n\n<p><strong><strong><strong>Jamie Alexander<\/strong><\/strong><\/strong> (she\/her)<strong><br><\/strong><em><em><em>Director, JCA Arts Marketing<\/em><\/em><\/em><\/p>\n\n\n\n<p>Jamie Alexander&nbsp;leads the JCA Arts Marketing team in its efforts to increase revenue, boost attendance, and grow patron engagement for arts organizations around the country. Her clients include Arizona Opera, Handel &amp; Haydn Society, Kimmel Center for the Performing Arts, Kitchener-Waterloo Symphony, Lyric Opera of Chicago, Oakland Museum of California, Steppenwolf Theatre Company, Straz Center for the Performing Arts, SFJAZZ, and Woolly Mammoth Theatre Company.<\/p>\n\n\n\n<p>Before joining JCA, Jamie worked on the marketing staffs for Steppenwolf Theatre Company, the Denver Center for the Performing Arts, and the University of Chicago Booth School of Business where she specialized in campaign strategy, marketing analytics, and audience development.&nbsp;Jamie\u2019s previous accomplishments in the arts world include developing innovative strategies to engage new audiences. At Steppenwolf Theatre Company she was a member of a team developed to drive Millennial and Gen X engagement, and led the implementation of the highly successful Steppenwolf RED membership for twenty-somethings. Jamie was also an integral member of the team that implemented variable and dynamic pricing for the company. Jamie holds a BA in Music and an MBA, both from the University of Denver.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-full is-resized\" id=\"block-16780ef2-89ed-442f-b890-9d33bd24cb48\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Bild_SophieGarzon-Lapierre.jpg\" alt=\"\" class=\"wp-image-33947\" width=\"250\" height=\"250\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Bild_SophieGarzon-Lapierre.jpg 1000w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Bild_SophieGarzon-Lapierre-300x300.jpg 300w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Bild_SophieGarzon-Lapierre-150x150.jpg 150w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Bild_SophieGarzon-Lapierre-768x768.jpg 768w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><figcaption><em>Photo courtesy of the speaker<\/em><\/figcaption><\/figure>\n\n\n\n<p id=\"block-54c2d5ac-8d5a-49f0-974a-493579bb24f6\"><strong>Sophie Garzon-Lapierre<\/strong> (she\/her)<strong><br><\/strong><em>Head of Business Development &amp; Marketing, easy-connect \/ Ticket Gretchen GmbH<\/em><\/p>\n\n\n\n<p>Sophie Garzon-Lapierre heads the Business Development &amp; Marketing Team at the Viennese Tech company easy-connect. Having collaborated with partners across the European Performing Arts scene, including institutions like the Vienna State Opera, Salzburg Festival, State Opera Berlin, Berlin Philharmonic, her team continues to strengthen institutions\u2019 audience development strategies by digitalizing their&nbsp;sales and communications channels. Sophie\u2019s mission is to ensure&nbsp;arts and culture stays relevant by boosting&nbsp;their visibility&nbsp;in an digital age dominated by Netflix &amp; Co, since audiences are increasingly reluctant to return to live performances. Thanks to a new set of innovative digital tools centered around digitalized patron programs as well as social and community features, digital customer acquisition and retention approaches have been brought into the 21<sup>st<\/sup>&nbsp;century.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\" id=\"block-16780ef2-89ed-442f-b890-9d33bd24cb48\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-797x1024.jpg\" alt=\"\" class=\"wp-image-34050\" width=\"199\" height=\"256\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-797x1024.jpg 797w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-233x300.jpg 233w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-768x987.jpg 768w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-1196x1536.jpg 1196w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-1594x2048.jpg 1594w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/Portrat-Kerstin-Glasow-scaled.jpg 1993w\" sizes=\"auto, (max-width: 199px) 100vw, 199px\" \/><figcaption><em>Photo courtesy of the speaker<\/em><\/figcaption><\/figure>\n\n\n\n<p id=\"block-54c2d5ac-8d5a-49f0-974a-493579bb24f6\"><strong>Kerstin Glasow<\/strong> (she\/her)<strong><br><\/strong><em>Director of Marketing &amp; Sales, Berlin Philharmonic<\/em><\/p>\n\n\n\n<p>Kerstin Glasow has worked in arts marketing for more than fifteen years. Currently she is Director of Communications, Marketing &amp; Sales for the <em>Berliner Philharmoniker<\/em>. She is responsible for the orchestra\u2019s strategic positioning across all communication channels as well as customer service and the institution\u2019s commercial strategies with regards to ticket sales, subscriptions, merchandise and the <em>Philharmonie<\/em> shop. Previously she was Head of Marketing and Communications at the <em>Wiener Konzerthaus<\/em> in Vienna where she oversaw the concert hall\u2019s marketing, PR, digital and branding strategies as well as visitor research, evaluation, audience development and partnerships. Before moving to Austria, she worked for leading arts organisations in London for eight years, focusing on museum marketing and crowdfunding.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\" id=\"block-16780ef2-89ed-442f-b890-9d33bd24cb48\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/JDJK0650-2-730x1024.jpg\" alt=\"\" class=\"wp-image-33948\" width=\"183\" height=\"256\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/JDJK0650-2-730x1024.jpg 730w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/JDJK0650-2-214x300.jpg 214w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/JDJK0650-2-768x1078.jpg 768w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/JDJK0650-2.jpg 813w\" sizes=\"auto, (max-width: 183px) 100vw, 183px\" \/><figcaption><em>Photo courtesy of the speaker<\/em><\/figcaption><\/figure>\n\n\n\n<p id=\"block-54c2d5ac-8d5a-49f0-974a-493579bb24f6\"><strong>John Kieser<\/strong> (he\/him)<strong><br><\/strong><em>Director of Partnerships for IDAGIO GmbH and Executive Producer of Media for the New World Symphony<\/em><\/p>\n\n\n\n<p>Canadian-born John Kieser is the Director of Partnerships for IDAGIO GmbH and Executive Producer of Media for the New World Symphony.&nbsp;Previously, John served as EVP and Provost for New World since 2015 overseeing Musician Advancement, Marketing, Community and Audience Engagement, and Digital Media. Prior, John was General Manager of the San Francisco Symphony. While there, he created SFS Media, produced the diverse-media project &#8220;Keeping Score,&#8221; Grammy\u00a9 award winning recordings and won Emmy Awards for <em>The San Francisco Symphony at 100<\/em> and <em>Sweeney Todd<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\" id=\"block-16780ef2-89ed-442f-b890-9d33bd24cb48\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/David-Taylor-11-photo-credit-Mark-Castillo.jpg-1024x682.jpg\" alt=\"\" class=\"wp-image-33949\" width=\"256\" height=\"171\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/David-Taylor-11-photo-credit-Mark-Castillo.jpg-1024x682.jpg 1024w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/David-Taylor-11-photo-credit-Mark-Castillo.jpg-300x200.jpg 300w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/David-Taylor-11-photo-credit-Mark-Castillo.jpg-768x511.jpg 768w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/David-Taylor-11-photo-credit-Mark-Castillo.jpg-1536x1022.jpg 1536w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2022\/09\/David-Taylor-11-photo-credit-Mark-Castillo.jpg.jpg 2048w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><figcaption><em>Photo courtesy of the speaker<\/em><\/figcaption><\/figure>\n\n\n\n<p id=\"block-54c2d5ac-8d5a-49f0-974a-493579bb24f6\"><strong>David Taylor<\/strong> (he\/him)<strong><br><\/strong><em>Arts entrepreneur, consultant, coach, and author<\/em><\/p>\n\n\n\n<p>One of the leading thought leaders in the world of classical music, David Taylor has built his career on a dynamic and energetic approach to bringing innovation to the arts, leading him to be described as an \u201carts innovator\u201d by the BBC and be named on <em>Forbes<\/em>&#8216; 30 under 30 Europe 2018 list, alongside Rita Ora, Dua Lipa, Anthony Joshua, Paul Pogba, and Little Mix.<\/p>\n\n\n\n<p>Driven by a desire to help those in the arts flourish in the modern world, David\u2019s accomplishments and pioneering approach to digital marketing have led him to become a highly sought-after consultant and coach with arts organisations and individuals in the UK, Europe, and the USA.<\/p>\n\n\n\n<p>David is passionate about enabling the next generation of entrepreneurs, innovators, and &#8216;doers&#8217; in the arts. He is the author of <em>The Future of Classical Music<\/em> and regularly speaks and writes about the classical music industry and arts entrepreneurship. During lockdown, David created the \u201cHow to be an Online Musician\u201d blog series to help musicians affected by the pandemic, reaching over 100,000 people. David created Yorkshire Young Sinfonia (YYS) in 2015, growing it to reach an audience of over 7.5 million people in just 4 years, with coverage including Sky News, BBC News, <em>The Times<\/em>, <em>The Telegraph<\/em>, BBC Radio 4, BBC Radio 3, and Classic FM. In 2017, David led YYS to become the first youth orchestra in the world to be 100% digital in partnership with the app Newzik, using iPads instead of sheet music.<\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Questions?<\/h4>\n\n\n\n<p>Please contact Member Services at&nbsp;<a href=\"mailto:member@americanorchestras.org\"><strong>member@americanorchestras.org<\/strong><\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><em><em>This webinar is made possible by generous grants from<\/em> <\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.americanexpress.com\/\" target=\"_blank\"><strong><em>American Express<\/em><\/strong><\/a><em>, the Baisley Powell Elebash Fund, the&nbsp;<\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/howardgilmanfoundation.org\/\" target=\"_blank\"><strong><em>Howard Gilman Foundation<\/em><\/strong><\/a><em>, and the&nbsp;<\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.arts.gov\/\" target=\"_blank\"><strong><em>National Endowment for the Arts<\/em><\/strong><\/a><em>, <em>as well as, in part, by public funds from the&nbsp;<\/em><a rel=\"noreferrer noopener\" href=\"https:\/\/www1.nyc.gov\/site\/dcla\/index.page\" target=\"_blank\"><strong><em>New York City Department of Cultural Affairs<\/em><\/strong><\/a><em>&nbsp;in partnership with the City Council <em>and <strong><a rel=\"noreferrer noopener\" href=\"https:\/\/arts.ny.gov\/\" target=\"_blank\">New York State Council on the Arts<\/a><\/strong> with the support of the Office of the Governor and the New York State Legislature<\/em>.<\/em><\/em><\/p>\n\n\n\n<div class=\"wp-block-group has-gray-dark-color has-blue-light-background-color has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/www.americanexpress.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-1024x1021.png\" alt=\"\" class=\"wp-image-19281\" width=\"183\" height=\"182\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-1024x1021.png 1024w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-300x300.png 300w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-150x150.png 150w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-768x766.png 768w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-1536x1532.png 1536w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2020\/06\/AXP_BlueBoxLogo_EXTRALARGEscale_PMS285Coated_PE-2-2048x2043.png 2048w\" sizes=\"auto, (max-width: 183px) 100vw, 183px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/howardgilmanfoundation.org\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"238\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/HowardGilman-1024x238.png\" alt=\"\" class=\"wp-image-19224\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/HowardGilman-1024x238.png 1024w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/HowardGilman-300x70.png 300w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/HowardGilman-768x178.png 768w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/HowardGilman.png 1107w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.arts.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/2018-Horizontal-Logo-with-url2-2-1024x512.png\" alt=\"\" class=\"wp-image-19190\" srcset=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/2018-Horizontal-Logo-with-url2-2-1024x512.png 1024w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/2018-Horizontal-Logo-with-url2-2-300x150.png 300w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/2018-Horizontal-Logo-with-url2-2-768x384.png 768w, https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/2018-Horizontal-Logo-with-url2-2.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/www1.nyc.gov\/site\/dcla\/index.page\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/americanorchestras.org\/wp-content\/uploads\/2021\/02\/dclaLogo_color_2.png\" alt=\"\" class=\"wp-image-19210\" width=\"203\" height=\"37\"\/><\/a><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>A 60-minute sponsored webinar sharing ideas on how innovative digital solutions can grow and engage your audience.<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":20,"featured_media":33972,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[133],"tags":[],"class_list":["post-34058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learn","format-on-demand-webinar","learning-type-events-webinars","topic-audience-engagement","topic-marketing-communications","topic-operations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Post-Pandemic Engagement: How to Reach Out to NextGen in the Digital Age - americanorchestras.org<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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